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JanB1
Level 3
February 12, 2021
Question

e filing

  • February 12, 2021
  • 5 replies
  • 22 views

trying to e file today, individual returns

says there's errors but when I review the returns there are no errors

?

This topic has been closed for replies.

5 replies

rgimena
Level 3
February 12, 2021

Same thing with me. I tried my first transmission today Feb 12, 11AM Pacific time, only the state (CA) tax return went through. The Federal return initially came back with transmit log stating "... selected return was not successfully converted for electronic filing..."   I went back to the federal return and confirmed there we no errors in Final Review, and then tried transmitting once more. It came back this time with the convert efile log stating"... preparer on this return has a PTIN that has not been verified..." Well, I checked my PTIN acct online and it says "active". So what's going on? Is this a Proseries or an IRS issue?

Glossy847
Level 4
February 12, 2021

go to the preparer information screen, line for your PTIN number  there is a box to check to verify your PTIN

    JanB1Author
    Level 3
    February 12, 2021

    Thank you

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