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Confucius
Level 3
March 13, 2021
Question

E-filing 2019 State returns

  • March 13, 2021
  • 3 replies
  • 27 views

I am unable to e-file 2019 state returns. Get an error in the state that the ERO information does not match yet all the ERO information is correct.

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3 replies

Just-Lisa-Now-
Intuit Community Champion
March 13, 2021

Tools > License Products   see if that helps at all

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Confucius
ConfuciusAuthor
Level 3
March 13, 2021

Yeah, I tried that already and just tried again. Didn't help. But thanks for your input. 

Intuit Community Champion
March 13, 2021

License /ERO matching issues will require a call to tech support 

If at first you don’t succeed…..find a workaround