Skip to main content
Level 1
March 15, 2021
Question

E-file updates

  • March 15, 2021
  • 4 replies
  • 18 views

State of Colorado..recent returns have already been ack,

but eariler return still say "sent to state" . Why? I have tried everything trying to get the status updated.

This topic has been closed for replies.

4 replies

Just-Lisa-Now-
Intuit Community Champion
March 15, 2021

Highlight the return in the EFcenter and use this, see if that shakes it loose.  If not and you can see a submission ID, you may want to call your state preparer hotline number (assuming CO has a special number for tax pros) and see if they can tell whats happening n their end.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
March 15, 2021

I have the same problem.  All of the ways to check e-file status have been tried and program has been updated and restarted. Every. Day. Since. March. 5. Still not able to get past "Return Sent to State" as e-file status. 

IntuitCharlene
Community Manager
March 15, 2021

Currently there are delayed acknowledgements reported for CO returns and we are working with the state to get a status update. All known delays are posted in this report: 

How to check for delayed e-file acknowledgements 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Accept as solution" and then just changing the Accept as solution to Mark as Best Answer, mine gets cutoff, so it is too long. I changed mine to the following and it fits. -->**Say "Thanks" by clicking the thumb icon in a post**Click "Mark as Best Answer " to mark the post that answers your question.
Level 2
March 16, 2021

Here is the message I received today from Mary Medley of the Colorado Society of CPAs:

Colorado is processing returns. Only the acknowledgement component of the system is affected, and the CDOR is working on resolving the issue. If you want to check on specific returns, you can call the CDOR Practitioners Helpline, 303-232-2419 to verify they're in the system.