For the first return to be e-filed. the ProSeries converts, but does not transmit giving a red symbol. Status is "Return not transmitted" for both Federal and State.
Am I missing some procedure new for this year 2019? I have the latest updates installed have opened and saved with the new update as of Feb 9, 4 pm EST
Or is the Intuit system undergoing system maintenance?
I think I found out the solution: Under the 1040 menu, when e-filing from the client's individual file, Proseries Basic only Converts. I had to go back under the E-file menu to then Transmit the client's converted file. (Also, I had to wait a minute or two.?)
It would be great to return to the prior year's when it automatically converted and transmitted in one step.
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