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Level 3
July 30, 2021
Question

E-file not received by IRS

  • July 30, 2021
  • 6 replies
  • 42 views

I e-filed returns in April and May 2021 and the Intuit Proseries status says the taxing agency accepted the return.  However, when I requested for transcript, the IRS had no record of the efiles.  Do I resubmit or re-efile the returns? Please help. 

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6 replies

Just-Lisa-Now-
Intuit Community Champion
July 30, 2021

That just means its been pulled into manual processing and its not in the system yet.  Super common this year.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ljr
Level 9
July 30, 2021

Does where's my refund still say processing? Start there - then you know the IRS has it and it is working it's way through most likely manually. Nothing you can do.

BobKamman
Level 15
July 30, 2021

Returns don't show up in "Where's My Refund" until a week or so before the refund is issued.  (It will say 21 days, but that's extreme.)  

As of July 24, 2021, IRS had 14.7 million unprocessed individual returns. 

Just-Lisa-Now-
Intuit Community Champion
July 30, 2021
Yep WMR is not a reliable source of current or correct info any longer.

If youve got an acknowledgement, they've got it, they just havent put it in the system..if its got RRC, UI or APTC on it, thats probably why.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪