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meidt193
Level 4
February 29, 2020
Solved

Duplicate file generated after saving.

  • February 29, 2020
  • 1 reply
  • 0 views

I saved my clients return before e-filing and it generated a duplicate file.  In the EF tab it shows red warning saying duplicate file with ssn.  I tried to go through homebase maintenance and it did not remove the duplicate file.  How do I correct this?  Do not want to e-file with the warning message. 

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Best answer by Just-Lisa-Now-

If you see 2 files in the regular HB view, just highlight the one you dont want, right click, Delete

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 29, 2020

Switch over to the regular HB view and arrange by SSN (click the SSN column heading at the top) and see if you have multiple files with the same SSN showing in there.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    M
    meidt193Author
    Level 4
    February 29, 2020

    How do I get rid of the duplicate file? I tried switching the HB view and it still shows the duplicate file

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community ChampionAnswer
    Intuit Community Champion
    February 29, 2020

    If you see 2 files in the regular HB view, just highlight the one you dont want, right click, Delete

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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