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Level 2
January 4, 2020
Question

downloading software

  • January 4, 2020
  • 6 replies
  • 51 views

Everytime I go to download software, it goes through whole process then says "A problem occurred during installation. Patch failed to apply with error code 32.  Failure setting File's Time/date stamp."

 

Any suggestions?

 

Thank

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6 replies

IRonMaN
Level 15
January 4, 2020
Have you tried rebooting your computer?
Slava Ukraini!
Level 2
January 4, 2020

Yup tried that 3 times.

Just-Lisa-Now-
Intuit Community Champion
January 4, 2020

Im sure youve checked this, but your computers date/time is all set correctly in the right time zone...youre in the US?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
April 7, 2021

I just started an identical thread when I received the same error.  Then I googled the error and received a list of responses that indicate it's due to a missing file or erroneous configuration with the operating system.  It could have been caused by an inadvertent manual deletion on the part of the user, or from a de-installation of another piece of software.  The fixes entail either taking the PC to a technical specialist for update, or downloading PC repair software from the web (for a charge, of course).  There is a trust issue with that last option, at least for me.