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zbg
Level 1
Jan 21, 2025 1:39 AM UTC
Question

Download issues

Having trouble downloading 2024. I get a message that I must close Quickbooks first. Quickbooks is NOT open but I can't get any further. I even shut off my computer & restarted but still get the same message.

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1 reply

IRonMaN
IRonMaN
Level 15
Jan 21, 2025 1:44 AM UTC

Hit the ctrl alt delete buttons on your computer to bring up task manager.  Click on your task manager and close any programs that look like a Quickbooks or Intuit program.  Then try your download again.

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