Skip to main content
Level 5
December 7, 2019
Solved

Does Intuit Care?

  • December 7, 2019
  • 1 reply
  • 8 views

The Alabama Individual program has no print functionality.  ELF is available but we cannot print even the required 8453.  A check with customer support tried to put the blame on AL DOR.  A check with AL DOR found the problem is with Intuit.  A check with other CPAs and EAs finds that other software providers are up and running with full functionality.  My last check with support states that an update on 1/30/19 may correct the problem.  I have lost two weeks of production and nobody seems to care about the problem.

This topic has been closed for replies.
Best answer by IRonMaN

My guess is either not enough ProSeries folks use Alabama or the Alabama folks don't scream loud enough.  As the saying goes, the squeaky wheel gets the oil.

1 reply

IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

My guess is either not enough ProSeries folks use Alabama or the Alabama folks don't scream loud enough.  As the saying goes, the squeaky wheel gets the oil.

Slava Ukraini!