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S
S-hall
Level 2
March 14, 2021
Question

Does anyone know what this message"the remote server a error (502) Bad Gateway

  • March 14, 2021
  • 5 replies
  • 17 views

I was e-filing a return and it says it went through however it also had a red hand saying retrieve customer service messages from the intuit server an error (502) bad gateway. Does anyone know what this means?

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5 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 14, 2021

How long has this been happening?  I see bad gateway messages now and again, they seem to resolve on their own at some point.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
S
S-hallAuthor
Level 2
March 14, 2021

This is the first time this has ever happened. I just wanted to make sure it went through O.K. 

    qbteachmt
    qbteachmt
    Level 15
    March 14, 2021

    You asked this twice. I will mark the other one to be deleted.

    Don't yell at us; we're volunteers
    I
    Intuit_hieu
    Level 6
    March 14, 2021

    were you able to receive EF acknowledgement for that submitted return?

    S
    S-hallAuthor
    Level 2
    March 14, 2021

    Yes, I did get an acknowledgement that it was accepted.

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