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Level 5
January 16, 2020
Question

Dashboard Proseries 2019

  • January 16, 2020
  • 3 replies
  • 32 views

Is anyone else getting the "unexpected error occurred" message on the "dashboard" link on pro19? 

This topic has been closed for replies.

3 replies

Just-Lisa-Now-
Intuit Community Champion
January 16, 2020

Im not sure what a "dashboard link" is.  I just logged into my Intuit Account using this link and the dashboard appears to be as expected.     

https://www.intuit.com/sign-in/

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
April 2, 2020

In ProSeries Professional Desktop, often occurs when either clicking 1) View Dashboard link in eSignature column in EF Center or 2) Clicking the "Dashboard" button on the tool ribbon just below "File/Edit/View" line.

Seems to occur after authentication has timed out and I have to re-enter password.

Level 2
January 31, 2020

Just happened to me (01/30/2020) @ 2pm MST. Re-started and checked updates, but still error shows up.