Question
Customer corner
While I am waiting 55 minutes on hold with Proseries to ask about a reject, I heard the recording mention that there is a customer corner where we can post answers to customer surveys about how ProSeries is doing. The survey is not accessible on the customer corner....about par for the course for ProSeries Professional. Little support and software that does not function properly as witnessed by the CT-EITC worksheet failure, lack of timely reporting on the status of state acknowledgements, and I could go on and on while I wait longer on hold for someone to please pick up the phone.
