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dascpa
Level 11
June 15, 2022
Question

CP14 - Any Way Around Calling?

  • June 15, 2022
  • 1 reply
  • 24 views

As I've pushed more and more for online tax payments I've found after numerous clients have received balance due CP14 notices that the IRS is misposting when the "spouse" makes payment, even though it's a joint tax filing.  On the accounts within the IRS it shows as posted to the spouse but it is generating a past due balance with penalties and interest to the first SSN on the return.

One client waited 8 hours on the phone, another was lucky with only two hours after a transfer.  I have three more today.  Anybody know of a way to get monies moved without having to call the IRS?

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1 reply

Just-Lisa-Now-
Intuit Community Champion
June 15, 2022

I saw another preparer encouraging people to file  a SAMS report on this issue...I dunno if it will really do any good, but the squeaky wheel and all, yanno?

https://www.irs.gov/advocate/systemic-advocacy-management-system-sams?fbclid=IwAR2fXHxZaAvXz6kyCid9YWGHfDjQbs322NwZeJZJvXfMBtPIi2KkMRg6aoc

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dascpa
dascpaAuthor
Level 11
June 15, 2022

Never heard of a SAMS report so thank you.  I just filed the report.  It goes to the Taxpayer Advocate's Office.  My guess is it will be processed and fixed by the IRS at the same speed ProSeries fixes many of our software problems and software requests.  Anybody have an immediate solution to this problem other than each taxpayer calling the IRS?

Just-Lisa-Now-
Intuit Community Champion
June 15, 2022
Id just send a copy of the proof of payment with a snotty note telling them to get their act together.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪