Skip to main content
Level 2
January 5, 2023
Question

Convert data from Proconnect to Proseries

  • January 5, 2023
  • 2 replies
  • 11 views

I called the whole afternoon for the help with coversion data from Proconnect to Proseries, and was kicked back and forth by their support team. 

When I bought the software, I was told it is very easy to convert the data. Only need couple minutes. 

Does really nobody know it how to convert the data?

 

This topic has been closed for replies.

2 replies

dascpa
Level 11
January 6, 2023

I'm not positive but I think you can only go from (desktop) ProSeries to Proconnect (online) just like you can only go from QuickBooks (desktop) to QBO (online).  Let me know if I'm incorrect on this.

Skylane
Intuit Community Champion
January 6, 2023
If at first you don’t succeed…..find a workaround
Mj09Author
Level 2
January 6, 2023

Yes, I called the number 1-800-200-7599 many times. They kicked me to another number 800-434-6818.

The team on *****7599, said I should call ***6818.

       People on *****6818, said I should call ***7599. 

The salespeople said it is easy to convert. It just takes couple minutes. 

" If you need assistance with converting your ProConnect data to Lacerte, reach out to the ProConnect support team at 1-800-200-7599. "

Level 10
January 6, 2023

" If you need assistance with converting your ProConnect data to Lacerte,"

 

 

Just to be clear 

Are you trying to convert Proconnect to Lacerte or 

Proconnect to ProSeries?