Question
Client letters pulling wrong info
Has anyone else discovered this?
I have had multiple clients who brought it to my attention that what the letter says isn't exactly what was on the actual tax results which created confusing and distrust that the software is not working as it should?
For example the letter says the amount of tax due, but not the same as what's on the voucher.
It says sign and mail return when it was electronically filed?
thanks
