Today's version is wPro.2019.04.00.27
Prior to today, client letter was printing just fine. Updated the program, and the form is no longer being generated. In the settings, it is still supposed to be getting generated, it's just not.
Windows 10 Pro.
I saw someone over in the Facebook ProSeries group mention that the 1065 K1 recipient letter wasnt printing...I wonder if the issues are related....hmmmm
I didnt update here at the office this morning, I updated at home on Sunday, but I didnt check the letters at all.
@IntuitAustin have you heard anything from phone support about people calling in on this?
(do they pass that kind of info to you at all?)
I just checked with support and it doesn't seem like we're getting any calls about this, from what I can tell.
Perhaps you got a bad update, try refreshing your updates to do this, from within the program go to Updates -> Refresh Updates. This option will ‘drain’ existing updates and force ProSeries to refresh its updates (based on installed tax products).
If that doesn't resolve the issue, let me know and I'll get in touch with support.
P.S. Lisa we do communicate pretty frequently about trending issues.
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