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R
rcrook2
Level 1
December 4, 2022
Question

Client Access

  • December 4, 2022
  • 1 reply
  • 12 views

Pro series 2021

When I try and open a client I get a message that syas I don't have access.

I am the single user and administrator

How do I fix this?

This topic has been closed for replies.

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
December 4, 2022

You may want to try the things mentioned in this thread, I think ultimately they ended up having to call support.

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/having-trouble-accessing-my-software/00/41852

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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