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Y
YankeeGirl
Level 3
January 21, 2023
Question

Choosing States

  • January 21, 2023
  • 2 replies
  • 6 views

I need to change the state to efile. it took NJ instead of NY All my clients are in NY. how do i change it to NY? Please help

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2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 21, 2023

Did you buy a package that only allows a certain number of states and you chose the wrong ones?   If this is the case, you will probably have to call support to get this fixed.

or do you just need to install another state?

Update > Select and Download New Products and you can choose more states to install.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    IRonMaN
    IRonMaN
    Level 15
    January 21, 2023

    First step, uninstall NJ:

    Uninstalling a federal or state product in ProSeries (intuit.com)

    Then go to your software update tab and select NY and unselect NJ if that box is still checked.

    But for the record, I think I would bet cash money that you took NJ instead of "it".

    Slava Ukraini!
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