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HOPE2
Level 7
November 11, 2023
Solved

CHANGING STATUS

  • November 11, 2023
  • 3 replies
  • 18 views

Hi everybody. 

I changed my client status from Married filing separately to head of households, but Proseries does not allow me to e-file. Should client to mail it or we can remove the e-filing error?

I think we have 8 days left to e-file.

I am hoping someone can help me.

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

There were some years of amended returns that you were not allowed to EF if you had a filing status change....sounds like thats the issue.  Paper filing is your only option.

3 replies

Just-Lisa-Now-
Intuit Community Champion
November 11, 2023

Changing the filing status shouldnt disallow EFiling.  Use the Review button and read the diagnostics, WHY cant it be EFiled? Is there an error somewhere?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
George4Tacks
Level 15
November 11, 2023

Just a guess. Change back to MFS and delete the spouse, then change back to HoH and see if it clears the error. Another possibility is that as MFS there are entries tied to a spouse that need to be cleared.

Answers are easy. Questions are hard!
Level 15
November 11, 2023

Is this an amended return?  If so, what year?

As Lisa said, how exactly does it not allow you to e-file (if there is an error message or a rejection message, what is it)?

HOPE2
HOPE2Author
Level 7
November 12, 2023

Yes this is an amended. And Error says: 

 
 
 

Just-Lisa-Now-
Intuit Community Champion
November 12, 2023

There were some years of amended returns that you were not allowed to EF if you had a filing status change....sounds like thats the issue.  Paper filing is your only option.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪