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R
RLF
Level 1
March 17, 2021
Question

Cannot open app

  • March 17, 2021
  • 1 reply
  • 7 views

I updated pro Basic and tried to eFile a return.  In the middle of the upload, the app vanished and I cannot open a new instance.  Even after re-booting, I cannot open the app.

Is this a bug?  How do I proceed?

This topic has been closed for replies.

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 17, 2021

From the Windows Programs menu, go the to ProSeries 2020 listing and try using REPAIR UPDATES and see if that helps at all.

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