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RICK420
Level 1
January 20, 2022
Question

Can we print a specific form, eg, form 1040?

  • January 20, 2022
  • 2 replies
  • 19 views
I want to print form 1040, Why is that  I got the message that my account balance is low, and directed to pay per return?
My proseries app is unlimited federal and have 4 states?
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2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 20, 2022

Top menu bar TOOLS > License Product  that should pull in your licensing information again and get rid of the error.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    TaxGuyBill
    January 20, 2022

    Have you tried re-licensing the software under the "Tools" menu?

    You said you have 4 states.  Are you using ProSeries Basic?  Have you confirmed that you are not accidentally using the Professional version (which can be used on a Pay-Per-Return basis)?  Look at the very top of your screen to see if it say ProSeries Basic or ProSeries Professional.

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