even though in Print Options>>Control Which Letters Print, I have them selected. It will print the Standard Client Letter if you choose that option from that screen. I can print the CSL from the CSL itself when in a client, but i do a CSL for every client. I don't need that hassle. The feature worked perfectly last year.
@Orlando11 any help?
Hi,
I'm sorry for the frustration. It's not intuitive to me, but I think it will do what you want if you check *both* standard letter & client letter. I think this year we changed it so that if you have a client letter for any given client, it will override the corresponding standard letter. Otherwise it'll print the standard one. I don't know why we left it two separate options.. i will ask on Monday.
Please confirm that works for you and that I haven't misunderstood your issue.
Orlando
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