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M
Michelle Burns
Level 1
June 18, 2020
Question

Can't E-file

  • June 18, 2020
  • 1 reply
  • 5 views

I am getting an error that says '-20' is not a valid value for property 'Height' when I log in.  Then when I got to e-file a client, I got e-file, electronic filing and all options are greyed out.  I cannot select Convert/Transmit Returns and Extensions.  Anyone else getting this?

 

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
June 18, 2020

I see its been mentioned before, but I don't see a solution.

https://proconnect.intuit.com/community/proseries-discussions/discussion/i-receive-3-is-not-a-valid-value-for-property-height/00/44565

Have you updated recently?  Id restart the computer and then use the REFRESH or REPAIR Updates from the Windows programs menu (leave ProSeries closed).

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