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Level 4
March 8, 2020
Solved

Can Only Print To PDF

  • March 8, 2020
  • 2 replies
  • 32 views

ProConnect Basic will only print PDF.  Using File>Print or File>Print Test page or just Print, I don't see the Print Dialog box, only a dialog box to save as PDF.  Every other app.....Word, Edge, Mail.....prints on paper on the default printer.d

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Best answer by CPAJMM

To print a return in ProSeries Basic, click "Print" on the left side of the screen.  Next you will see a page appear with four tabs going across the top (File copy, client copy, preparer copy, printer setup options).  Click printer setup options to set your default printer and you will be all set.  Good luck.

2 replies

CPAJMMAnswer
Level 2
March 8, 2020

To print a return in ProSeries Basic, click "Print" on the left side of the screen.  Next you will see a page appear with four tabs going across the top (File copy, client copy, preparer copy, printer setup options).  Click printer setup options to set your default printer and you will be all set.  Good luck.

Level 4
March 13, 2020

Yes, that fixed my issue.  I can now print to paper.  I am used to finding these printer set up options associated with the "Print" command, rather than as a tab in the forms "Copy" designation.  Thanks for the quick response.