CA state filing residence box not working

Forum|Forum|5 years ago
February 27, 2021
20 replies
61 views

My client has $0 California refund/tax due. I am unable to select 'yes' or 'no' for principal residence question. Is this a bug in the update? The format before the update asked for the yes/no answer first before selecting the county. Now it asks me for the county first but when I click yes the button doesn't accept my entry and the error to select yes/no remains. a.JPG

ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

Works fine for me. Is the client marked as a full year CA resident at the bottom of the Fed Info Worksheet?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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parvitstaxAuthor

Level 6

Ya they are marked full year resident. They are also marked as a dependent and also marked as claimed by someone on their tax return. Other than that this client is completed just like other clients. I will update if more of my clients experience this but just looking for a solution so I can file them right now.

I feel like this issue has to do with $0 balance. No other client has had that issue since my post. But this client is the only one with $0 balance for state.

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bt-jlwt

Level 2

I have the same issue. My son is marked as a dependent and also marked as claimed by someone else. Cannot submit tax return because this box needs to be checked and turbotax refuses to cooperate. 😞

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ChristianEdoria

Level 2

I'm having this same exact issue and it's very frustrating. This is the only client that isn't allowing me to click the principal/physical residence address box.