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Level 3
April 17, 2021
Solved

bypassing driver's license verification

  • April 17, 2021
  • 2 replies
  • 28 views

My client is disabled and legally blind.  She does not drive and has no driver's license.  She is a resident of Alabama. I will paper file the state but I can't figure out how to bypass on the federal.

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Best answer by DTNY07

It is mandatory for Alabama.   Even on the IRS return.  That's what it says on the ID verification sheet.

I don't have any clients in Alabama though, so never have had to try it.

 

2 replies

George4Tacks
Level 15
April 17, 2021

I don't know the procedure for PS. Remove from the e-file queue for Alabama. Maybe @poolcleaner  is online today and can help.

Answers are easy. Questions are hard!
Level 15
April 17, 2021

Federal doesn't need a driver's license, so you should be able to check check the box that no license was provided.  That should get rid of the Federal error to e-file the return.

Is it not behaving that way?

 

DTNY07Answer
Level 6
April 18, 2021

It is mandatory for Alabama.   Even on the IRS return.  That's what it says on the ID verification sheet.

I don't have any clients in Alabama though, so never have had to try it.

 

Level 3
April 18, 2021

just curious, does the client get the federal refund faster if you enter the drivers license information? 

 

thanks,

 

John