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serrealty
Level 1
October 21, 2020
Question

Blank Client file with no forms on open

  • October 21, 2020
  • 2 replies
  • 16 views

Trying to open a 2018 client file. The software did an update and now when I open the file, it comes up blank and there are no forms on the left, just headings.

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
October 21, 2020

Close the program and reopen/log in.   That usually solves weird graphic issues like that.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    hedgeslaw
    Level 4
    October 21, 2020

    If reopening the program does not solve the issue, try refreshing the updates. Go to Update/Refresh Updates/Refresh Updates for Installed Products.

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