Billing Rates per form disappeared

10 replies
56 views

I just finishing installing updates and when I logged back in, all of my billing rates per form had been erased. They just disappeared. Nothing is there...all form rates are blank! How do I fix this?

ProSeries Professional

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IntuitAustinAnswer

Level 10

@Taxes Hispanos You can transfer prior year billing settings by clicking File > Transfer > Transfer Preparer & Billing info...

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T

TaxGuyBill

Yikes. Have you tried restarting to see if it is just a temporary glitch?

@IntuitAustin Is this a problem with the new update? If so, PLEASE stop that update so everybody doesn't get this screwed up.

T

Taxes HispanosAuthor

Level 3

OMG!!! Yes! I've tried EVERYTHING! I even restarted my PC! And I can't even find the function to transfer the rates from last year. If I could do that, I could just go through and make a few adjustments for this years' forms.

M

mcd1231

Level 4

I just experienced this today. This is ridiculous. I am definitely looking into Drake software next year.

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