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Ernie
Level 7
December 7, 2019
Solved

Billing Broken Again

  • December 7, 2019
  • 8 replies
  • 48 views

Billing has been broken again.

When you click on Client Billing - Section 3 - Per Form Charges - If you have it set up in global billing as option A - do not list forms on invoice you cannot turn that off.  If you click the box to remove it the box is automatically repopulated with an X.

This was broken earlier this year and was fixed.  Now broken again.

Does anyone check to assure that people are not pulling incorrect code in when they are making a fix?  No 2 people should have the same module checked out at the same time to avoid these problems but it appears that INTUIT does not follow industry standard programming rules!

This topic has been closed for replies.
Best answer by IRonMaN

I'm spreading the word --------------------------- go to Ernie for FREE tax prep.  At least I assume you aren't charging anybody if the system is broken.  Or is that a bad assumption? :)

8 replies

Ernie
ErnieAuthor
Level 7
December 7, 2019
AshleyatIntuit
Level 9
December 7, 2019
Let me see what I can find out.
IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

I'm spreading the word --------------------------- go to Ernie for FREE tax prep.  At least I assume you aren't charging anybody if the system is broken.  Or is that a bad assumption? :)

Slava Ukraini!
Ernie
ErnieAuthor
Level 7
December 7, 2019
Not quite - we just cannot do a flat billing for those clients who are to receive flat billing.  Wonder what other problems they fixed that are now broken?  How are we to know?  They never provide us with a list of known or fixed problems.

Why is that?  Why don't they want us to know what is going with the program?