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Level 1
February 10, 2022
Question

Billing

  • February 10, 2022
  • 1 reply
  • 4 views

I have purchased ProSeries +4 states and just tried to enter my 2nd state.  It said I have already added 4 states to my suite, which is incorrect.  It shows 4 states I will probably not use!  I have tried to find a number to call or a link to get this straightened out, but have been going in circles.  I don't want to pay $41 per return to efile state for the rest of the season.  Help!

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1 reply

Level 10
February 10, 2022

If you go to the Tools Tab> Choose unlimited states> It shows there that you have selected for all 3 lines the return type and the states?