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Level 2
April 11, 2022
Question

bank payment

  • April 11, 2022
  • 7 replies
  • 20 views

A week after efiling, client decides they don't want IRS payment auto. withdrawn from their bank account. Is there any way to change it now?  I told client to call IRS to cancel it. IRS told client efiler would have to stop it. Anyone know how to handle this?  Or are they just stuck with the withdrawal?

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7 replies

Level 4
April 11, 2022

I have the opposite problem. Client wants the EFT and I cannot get it to go through on IRS website. Maybe we need to trade clients!

Jim-from-Ohio
Intuit Community Champion
April 11, 2022

There is a phone number on the 8879 they can call to cancel it. 

Level 2
April 11, 2022

I gave them that number but they called the regular IRS number. I'm hoping another call will fix this for them. 

dascpa
Level 11
April 11, 2022

Recommendation - stop paying client's taxes.  Too many things can go wrong and malpractice issues are not worth it.  The client can pay online through the IRS direct pay system.  Takes two minutes and saves you a lots of headaches like you both are having.

Level 2
April 11, 2022

I am not paying the client's taxes. The withdrawal is coming directly from their own bank account. Now they decided they want to pay via other method.

dascpa
Level 11
April 11, 2022

[Sarcastic] duh... I know that, but you're facilitating the payment  I'm just giving advice from a 40-year preparer that it's not worth the headache.  I'm trying (sometime even successfully) to get my clients to take responsibility for this.