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Level 6
October 18, 2021
Question

Anti-virus software

  • October 18, 2021
  • 8 replies
  • 32 views

We had a problem with a file, and support told us that McAfee can have problems with pro series.  I guess you can tell it to ignore certain files, but that is a pain with several client files.  We were told that Norton might be a better option because you can have it ignore the whole folder of data files. 

Does anyone have input regarding anti-virus software?  I don't know why it would mess with the data file to begin with.  I was looking at reviews, and Norton does fair better than McAfee, but there are other brands that do even better such as Bitdefender. 

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8 replies

PATAX
Level 12
October 18, 2021

ProSeries support was correct... Antivirus software may cause problems and it may slow down your computer... most computers come with built-in antivirus software ... I would also assume that Intuit has built-in safeguards...use your computer for business only...

ajpAuthor
Level 6
October 20, 2021

So, you feel that the built in protection is enough?  This is a PC; I am usually an Apple person, and worry about PCs.  I wasn't sure if Microsoft Defender was enough.  The computer is only for business. 

Intuit Community Champion
October 18, 2021

I've used Norton with ProSeries Pro over 20 years with no problems 

ajpAuthor
Level 6
October 20, 2021

This is my current leaning.  Thank you for your feedback.

IRonMaN
Level 15
October 18, 2021

I’ve used McAfee with ProSeries for years without any issues.

Slava Ukraini!
ajpAuthor
Level 6
October 20, 2021

I'm glad it is working for you.  One of our large files was corrupted, and pro series support blames McAfee, so I feel the need to change.  We can't keep rebuilding files.  

Just-Lisa-Now-
Intuit Community Champion
October 19, 2021
I use ESET, never had an issue.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ajpAuthor
Level 6
October 20, 2021

Thanks! I'll look into ESET.