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Level 4
February 23, 2022
Question

8879 not printing with client copy

  • February 23, 2022
  • 5 replies
  • 30 views

Has anyone else had this issue this year, that every few days, the 8879 stops printing with the client copy, and you need to go back to global print options, and add it in again to print?

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5 replies

IRonMaN
Level 15
February 23, 2022

There have been a number of printing issues this year.  Personally, I always just print the filing copy so I haven't run into those issues.

Slava Ukraini!
Level 5
February 23, 2022

Yea we have the same issue. You have to go to printing options as they changed the print format for client copies to not print the 8879. Go to your print options, and choose in the client copy to print that form if used. 

mosheAuthor
Level 4
February 23, 2022

Yes, I go to Global Print Options - Control Which forms print- Efile & Bank products- and then select if used.

The issue is, that every few days it changes to NEVER, instead of IF USED.

IRonMaN
Level 15
February 23, 2022

Yup, others have complained about that issue and evidently it still isn't fixed.

Slava Ukraini!