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Level 2
January 28, 2020
Solved

601ERRV:7, CustHdr_11 - ?:? - Invalid Zip Code

  • January 28, 2020
  • 2 replies
  • 24 views

I get the above error when trying to efile.  I've updated ProSeries, I've checked the licensing.  I'm at a loss and WAITING for Intuit to phone me back.  Any one else with this error and potential solution?

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Best answer by CCEATAX

I figured it out and was able to get Intuit to correct the issue.  On their website for my account there was a space before my 5 digit zip code.  Once they removed that space, we synced the program, relicensed it and wella, all is right with the world.

2 replies

IRonMaN
Level 15
January 28, 2020

Do you have a zip code loaded in funky for the client or your preparer info?

Slava Ukraini!
CCEATAXAuthorAnswer
Level 2
January 29, 2020

I figured it out and was able to get Intuit to correct the issue.  On their website for my account there was a space before my 5 digit zip code.  Once they removed that space, we synced the program, relicensed it and wella, all is right with the world.