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JaneLee
Level 3
Nov 7, 2026 7:16 PM UTC
Question

2nd factor authentication problems

A few months ago my second factor texting would not work. Had to change to voice which is a pain.  Tried to manage in the user/security section and still would let me change to text.

    1 reply

    Kathi_at_Intuit
    Kathi_at_IntuitCommunity Manager
    Moderator
    Nov 11, 2026 11:25 PM UTC

    Hi ​@JaneLee thanks for posting in the Community about Two-factor authentication. If you haven't already, we'd recommend reaching out to ProSeries Support. They are best equipped to assist with this. 

    **Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.**
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