Skip to main content
Level 1
January 12, 2021
Question

2020 PROSERIES

  • January 12, 2021
  • 4 replies
  • 20 views

Is anyone else having trouble signing into 2020 Proseries?

This topic has been closed for replies.

4 replies

IRonMaN
Level 15
January 12, 2021

I haven't had any problems.  Rebooting your computer hasn't helped?

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
January 12, 2021

Define "trouble"   What's happening when you try to sign in?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 4
January 12, 2021

I have wasted 3 hours of my life today getting no where with intuit support.  They are really not trained well at all.  Cannot download 2020. They had me uninstall McAfee because they said it was blocking the program from being downloaded.  That didn't work!  Cant even talk with anyone that knows what they're doing.  Then requested a CD of the program  was told the CD is free but it would cost me $96 in sales tax!  Stupid people... 

IRonMaN
Level 15
January 12, 2021

"was told the CD is free but it would cost me $96 in sales tax!  Stupid people.."

Some states allow purchases of downloaded software to be exempt from sales tax.  However, purchasing the software in CD form is usually subject to sales tax.  So don't shoot the messenger, they are only doing what your state is requiring them to do.  Once you switched from download format to CD format, you tripped your state's sales tax.

Slava Ukraini!