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Celly
Level 1
December 31, 2019
Question

2019 proseries

  • December 31, 2019
  • 2 replies
  • 19 views

when i try to install proseries, screen pops up saying i need to close QuickBooks

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2 replies

IRonMaN
IRonMaN
Level 15
December 31, 2019

Sometimes QuickBooks lurks in the background and causes problems.  Open up task manager on your computer and shutdown anything that looks like it could be QuickBooks.

Slava Ukraini!
    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    December 31, 2019

    Restart the computer and make sure no QB software is running in the background (hit CTRL + ALT + DEL at once and choose Task Manager, End Task on any QB applications that are running) then try to install it.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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