Skip to main content
Level 3
January 21, 2020
Solved

2019 program won't load

  • January 21, 2020
  • 7 replies
  • 46 views

I get an error message upon trying to login that states failed CRC check

This topic has been closed for replies.
Best answer by IntuitAustin

You've been able to use the program previously, this is a new error? 

Im guessing a reinstall may be needed, but maybe @IntuitAustin  or @IntuitCharlene might have a better idea?



@Just-Lisa-Now- wrote:

You've been able to use the program previously, this is a new error? 

Im guessing a reinstall may be needed, but maybe @IntuitAustin  or @IntuitCharlene might have a better idea?


A reinstall would definitely be my first step here

https://proconnect.intuit.com/community/help-articles/help/uninstall-rename-and-reinstall-intuit-proconnect-proseries-stand/00/5287

 

7 replies

Just-Lisa-Now-
Intuit Community Champion
January 21, 2020

I found this on google, it mentions doing a crc check (I have no clue what that is)...do you have quickbooks installed also?

https://www.technibble.com/forums/threads/windows-10-and-quickbooks-pro-2017-installation-issue.72508/

This too, how to fix crc errors in windows

https://windowstechies.com/-/en/filename-gen/?file=Crc%20Error&gclid=EAIaIQobChMI9NWQvvWU5wIVnv_jBx0o5AiREAMYASAAEgKo8PD_BwE

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
steve1218Author
Level 3
January 21, 2020

I do not have quickbooks installed

steve1218Author
Level 3
January 21, 2020

error message says: CRC of C:\ProWin19\32Bit\Prolist19.INI contents does not match the C:\ProWin19\32Bit\ProPrdList19.BIN