Skip to main content
Level 3
February 18, 2020
Solved

2018 TY not transmitting EFile

  • February 18, 2020
  • 10 replies
  • 54 views

When I try to transmit a 2018 TY Individual client I get a rejection saying that this version of the program is not current but no updates are available. I reconverted the files but still the same.  

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

Use Refresh Updates, at the bottom of the list when you click the Update choice on the menu bar.

Only 2018 returns without tax extenders can be efiled at this time, if you've got returns with tax extenders, the calculations still dont work, so you cant amend those yet either.

10 replies

Level 3
February 18, 2020

I have the exact same issue!

Just-Lisa-Now-
Intuit Community Champion
February 18, 2020

Use Refresh Updates, at the bottom of the list when you click the Update choice on the menu bar.

Only 2018 returns without tax extenders can be efiled at this time, if you've got returns with tax extenders, the calculations still dont work, so you cant amend those yet either.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
February 19, 2020

Thank you Lisa. That worked perfectly!

Level 2
July 7, 2020

I have updated and refresh updating, and I am still getting the same error that the software is not up to date.

Just-Lisa-Now-
Intuit Community Champion
July 7, 2020

Try it this way, close ProSeries and use the REFRESH option from the Windows Programs menu.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪