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Level 1
June 13, 2020
Question

2018 Electronic filing errors.

  • June 13, 2020
  • 2 replies
  • 8 views

I updated my 2018 proseries and when i tried to transmit my client I received a notification that i needed to update the porgram, I did update the program 3 times and still shows "The version of Proseries you are using is no longer current......you must update your tax program before efiling additional returns"  Please help.

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2 replies

Level 6
June 13, 2020

did you try to reinstall the 2018 program

regards, Larry

Just-Lisa-Now-
Intuit Community Champion
June 13, 2020

You used the REFRESH updates option (not the regular update products)?  Refresh is at the bottom of the Updates drop down list.  You can also try closing ProSeries and running it from the Windows Programs menu.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 6
June 13, 2020

hi LIsa, i used the "refresh update" button and it allowed me to efile 2018 tax

regards, Larry