2018 1040

Forum|Forum|6 years ago
July 10, 2020
8 replies
35 views

Trying to e-file a 2018 1040 with ProSeries. Won't go through because, I'm told, my software hasn't been updated. I run the update routine, but there are no new updates. Try to e-file again, no, no, my software hasn't been updated. Does anyone have any ideas?

ProSeries Professional

This topic has been closed for replies.

Best answer by abctax55

This has been asked a ba-zillion times and I have NO clue why PS does it this way.

Look under Updates and then down to "refresh". THAT supposedly is how to solve the issue.

abctax55Answer

Level 15

This has been asked a ba-zillion times and I have NO clue why PS does it this way.

Look under Updates and then down to "refresh". THAT supposedly is how to solve the issue.

HumanKind... Be Both

T

TaxGuyBill

@abctax55 wrote:
I have NO clue why PS does it this way.

Because the developers are lazy and rather than actually FIXING a problem, they did this as a work-around.

For some reason the program has a fit when it has been updated many times. Rather than fixing the actual problem, they added the "refresh" to have it delete the old updates.

abctax55

Level 15

What a friggin' cop-out.

And "we" have to answer the same question over, and over, and over, and over....... esp. Lisa.

HumanKind... Be Both

Just-Lisa-Now-

Intuit Community Champion

You need to use one of these 2 methods to REFRESH updates to fix this.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Just-Lisa-Now-

Intuit Community Champion

On the toolbar, if you click Information >View Alerts you'll find the yellow banner alert that popped up at the top of the program several weeks ago explaining how to fix this.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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