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C
cavanaughcpa
Level 2
October 13, 2020
Question

WHY IS ITO DOWN? WHEN WILL IT BE BACK UP?

  • October 13, 2020
  • 5 replies
  • 11 views
10/13/2020
It's a deadline
And ITO is not working
This topic has been closed for replies.

5 replies

J
jbovard
Level 3
October 13, 2020

e-Signature is down for us.  Is it down for you too?  I am on line with tech support and they are investigating.

    M
    MJNJEA
    Level 3
    October 13, 2020

    down for me too - their timing, as always, is impeccable. 

      J
      jbovard
      Level 3
      October 13, 2020

      I wonder if DocuSign is getting overloaded.

      K
      kristop
      Level 2
      October 13, 2020

      glad it's just not me.......I can't get in at all

        T
        TaxPanacea
        Level 2
        October 13, 2020

        I'm totally frustrated. Two days before the filing deadline, PTO is like molasses, and DocuSign won't work. Intuit, get your head out of your where ever it doesn't belong! NOW!

          C
          cavanaughcpaAuthor
          Level 2
          October 13, 2020

          Yes - esignature is down.  Getting into PTO at all is about a 1 in 10 shot.  Getting a screen to load... if it loads at all... takes minutes.  I too am extremely frustrated - I need to be able to work every minute and now I've lost almost two hours.

            sjrcpa
            sjrcpa
            Level 15
            October 13, 2020

            https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/unexpected-behavior-proconnect-tax/00/103541

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