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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
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- Re: View Return Button missing on dashboard
View Return Button missing on dashboard
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ftpbooks
Level 2
05-13-2023
11:14 AM
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This morning I opened my ProConeect to amend a return and I can not open any returns. All of the veiw buttons are missing on all my years.
Therefore, I cannot access any returns or work on any new ones.
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George4Tacks
Level 15
05-13-2023
05:17 PM
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You may need to "clear your cache". Doing that depends on your software. Everything looks normal for me on Chrome.
Answers are easy. Questions are hard!
ftpbooks
Level 2
05-15-2023
10:33 AM
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Thanks. I was using Chrome and ended up going to Firefox to do the returns. I don't know why I did not think of Clearing Cashe and Cookies. That is a standard intuit solution for most problems. 😀
