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Advocate2020
Level 2
January 16, 2020
Solved

First-time purchaser; Microsoft Edge user

  • January 16, 2020
  • 1 reply
  • 18 views

I am considering using ProConnect Tax Online in my practice. I have recently upgraded my Microsoft Edge browser (version 79). However, I am still receiving the message "ProConnect Tax Online doesn't support your browser" which indicates I would need Edge 49 or higher.

Any ideas as to why this still isn't working?

This topic has been closed for replies.
Best answer by itonewbie

PTO could be temperamental, sometimes even with recommended browsers (namely, Chrome, Firefox, and Safari).  Would suggest that you switch to one of the recommended browsers.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-proconnect-tax-online/00/5612

1 reply

itonewbie
itonewbieAnswer
Level 15
January 16, 2020

PTO could be temperamental, sometimes even with recommended browsers (namely, Chrome, Firefox, and Safari).  Would suggest that you switch to one of the recommended browsers.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-proconnect-tax-online/00/5612

---------------------------------------------------------------------------------Still an AllStar
Advocate2020
Level 2
January 16, 2020

Thank you! Exactly what I needed to hear!

itonewbie
Level 15
January 16, 2020

NP, @Advocate2020.  Glad to be of help.

---------------------------------------------------------------------------------Still an AllStar