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bjk
Level 1
Dec 31, 2021 10:05 AM UTC
Question

licenses

Today is the Dec 31 I had one license left for tax year 2020 I tried processing the return it said I had to purchase so I ended buying 7 and it still says I have no licenses so I can not print returns. Anyone have any advice?

Thanks in advance

Baruch

This topic has been closed for replies.

2 replies

George4Tacks
George4Tacks
Level 15
Dec 31, 2021 3:38 PM UTC

Contact support, but they are closed until next year.

https://proconnect.intuit.com/community/taxation/help/how-to-contact-proconnect-tax-online-for-help/00/4668

 

Answers are easy. Questions are hard!
    rekiii
    Level 2
    Dec 31, 2021 8:25 PM UTC

    Same problem here. I lost 7 returns. They must have closed the year a little early.

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