Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- anyone has problem receiving documents from customer through intuit link?
anyone has problem receiving documents from customer through intuit link?
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
vmccpallc
Level 1
02-23-2023
07:44 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Labels
2 Comments 2
Nu1
Level 1
03-01-2023
10:43 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Client gets blank screen when they log in this year. They don't see the documents I sent them last week, though on my screen I see them.
Another client uploaded documents but now they don't show on her screen, while they do on mine.
Intuitjhaze
Intuit Alumni
03-04-2023
03:36 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
hey @Nu1 per this help article: How to send documents to a client through Intuit Link, "the client has to accept an invitation before a preparer can send documents through Link." Hope this helps! Keep us posted.
