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9 replies

jbovard
Level 3
Oct 13, 2020 5:04 PM UTC

e-Signature is down for us.  Is it down for you too?  I am on line with tech support and they are investigating.

    MJNJEA
    Level 3
    Oct 13, 2020 5:05 PM UTC

    down for me too - their timing, as always, is impeccable. 

      jbovard
      Level 3
      Oct 13, 2020 5:10 PM UTC

      I wonder if DocuSign is getting overloaded.

      kristop
      Level 2
      Oct 13, 2020 5:18 PM UTC

      glad it's just not me.......I can't get in at all

        TaxPanacea
        Level 2
        Oct 13, 2020 5:30 PM UTC

        I'm totally frustrated. Two days before the filing deadline, PTO is like molasses, and DocuSign won't work. Intuit, get your head out of your where ever it doesn't belong! NOW!

          cavanaughcpaAuthor
          Level 2
          Oct 13, 2020 5:38 PM UTC

          Yes - esignature is down.  Getting into PTO at all is about a 1 in 10 shot.  Getting a screen to load... if it loads at all... takes minutes.  I too am extremely frustrated - I need to be able to work every minute and now I've lost almost two hours.

            sjrcpa
            sjrcpa
            Level 15
            Oct 13, 2020 6:44 PM UTC

            https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/unexpected-behavior-proconnect-tax/00/103541

            The more I know the more I don’t know.
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