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ftpbooks
Level 3
May 13, 2023 4:14 PM UTC
Question

View Return Button missing on dashboard

This morning  I opened my ProConeect to amend a return and I can not open any returns.  All of the veiw buttons are missing on all my years.

Therefore, I cannot access any returns or work on any new ones.

This topic has been closed for replies.

2 replies

George4Tacks
George4Tacks
Level 15
May 13, 2023 10:17 PM UTC

You may need to "clear your cache". Doing that depends on your software. Everything looks normal for me on Chrome. 

Answers are easy. Questions are hard!
    ftpbooksAuthor
    Level 3
    May 15, 2023 3:33 PM UTC

    Thanks.  I was using Chrome and ended up going to Firefox to do the returns.  I don't know why I did not think of Clearing Cashe and Cookies.  That is a standard intuit solution for most problems.  😀

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