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Level 6
Feb 27, 2025 9:37 AM UTC
Question

Tax Software cloud-based platform

Could anyone recommend a reliable, user-friendly cloud-based platform with excellent live chat customer service? Ideally, I'm looking for something better than PTO.
Thank you in advance for your recommendations!

 

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    1 reply

    sjrcpa
    Level 15
    Feb 27, 2025 5:49 PM UTC

    "reliable, user-friendly cloud-based platform with excellent live chat customer service"

    That whole phrase is an oxymoron.

    I don't think you'll find anything that checks all those boxes.

    And I think the better cloud based programs cost a whole lot more than ProConnect.

    The more I know the more I don’t know.