Question
Successfully submitted previous year return unfiled now
I need to send a client their 2018 tax return that was successfully received by the irs in Oct 2019. Yet when I pull that record up on proconnect, it shows as unsubmitted and has diagnostics for e-filing with all of the covid-19 requirements.
Do I now have to have the client submit to the irs directly to get that return? Why would it have changed back to unsubmitted?
